In the month of February this year, 30.83 lakh new subscribers was gained by the 4 telecommunication operators. The country’s leading operator, Grameenphone added 22.69 lakh new customers to its base in the month after losing 9.16 lakh costumers in January.
Data from the Bangladesh Telecommunication Regulatory Commission data had shown that the total number of connections of the operators rose to 17.33 crore by the end of February, up from 17.02 crore in January, an increase of 1.82 per cent.
At the end of the February, mobile internet connections in the country increased by 1.58 lakh to 10.32 crore. The total mobile and broadband internet connections, with 95.22 lakh broadband internet connections, has now reached 11.27 crore in February.
Although the country’s mobile phone users and mobile internet connections have been on the rise, the customers have continued to show dissatisfaction over the quality of service from the operators. To rectify this issue, the telecom regulatory body auctioned 27.4 MHz of spectrum on March 8 as the telecom operators were using low volume of radio frequency to serve the customers.
A wider test of service quality of the telecom operators was carried out by the commission to make sure there is improvement in the customer satisfaction. Speaking after the auction, the posts and telecommunications minister expected that the purchase of the spectrum by the operators would hopefully improve the service quality.
The BTRC report stated that the leading mobile operators Grameenphone subscriber base increased to 8.04 crore in February. Robi, the second largest mobile operator, the number of connections rose by 3.88 lakh to reach a total of 5.15 crore in February. Banglalink’s connections rose by 3.65 lakh to reach 3.59 crore at the end of February. State-owned Teletalk gained 1.11 lakh connections in February to take its subscriber base to 55.3 lakh.