Published at: The Daily Star, May 22, 2019
Banglalink and state-run Teletalk’s 4G service fell short of meeting the internet speed in the capital, according to a survey of the regulator.
Bangladesh Telecommunication Regulatory Commission (BTRC) ran the drive tests in areas such as Motijheel, Kamalapur, Khilgaon, Mohammadpur, Adabor and Uttara from March 27 to 29 and found out that the performance of Grameenphone and Robi was quite satisfactory.
The required speed for 4G downlink is at least 7 megabytes per second but for Banglalink and Teletalk, it is 6.49 Mbps and 4.85 Mbps respectively. For Grameenphone and Robi, it is 10.07 Mbps and 10.32 Mbps respectively.
Banglalink and Teletalk, however, fared well in the uploading category, showed the quality measuring survey report of the commission. Grameenphone and Robi have also improved their service in recent times compared to their performance shown during the regulator’s first and second drive tests. About the survey report, Grameenphone CEO Michael Foley said the operator has consistently invested in its network to ensure quality service for its customers.
“Maintaining quality service requires continuous adjustments to adopt the latest technology as well as accommodate the dynamic usage patterns of our growing customer base. We consider this as a challenge to improve every day.” Shahed Alam, head of corporate and regulatory affairs of Robi Axiata Ltd, said, “We are very happy to see that Robi is leading the industry in terms of quality of service.”
“Especially, it is very heartening to find that the massive investment we have made for creating the largest 4.5G network has already resulted in the best data speed available in the industry. Our impressive performance in the BTRC survey only emboldens us to deliver innovative quality digital services to our customers.”
According to the findings, Teletalk’s call drop rate and call setup time is much higher than the threshold.
Two percent call drop is accepted and the test found Teletalk’s call drop rate is 2.17 percent. Its average call setup time is 8.33 seconds from the ceiling of 7 seconds. Other operators are operating within the threshold.
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