With the objective of creating an environment of mutual respect, Uber, the world’s largest on-demand ride-sharing company, has updated its community guidelines, reminding riders of the behavior expected of anyone using the platform.
The updated guidelines ensure and encourage shared accountability on the platform and will see a handful of riders who, after several notifications, fall below a minimum average rating, lose access to the app.
It has extended the same behavioural standards to riders that Uber has for its driver partners.