Sun Life Insurance Company has faced scrutiny from the Insurance Development and Regulatory Authority (IDRA) for excessive management costs totaling Tk 570 million over five years until 2023. This spending has constrained the company’s ability to settle client claims promptly. IDRA’s analysis also revealed that Sun Life has been allocating a disproportionately high amount towards commissions for business acquisition. At a recent meeting chaired by IDRA Chairman Mohammad Jainul Bari, Assistant Director Md Abu Mahmud presented these findings. The regulator emphasized the need for Sun Life to provide detailed reports on employee salaries, commission structures for business procurement, and the liquidity status of its funds, as well as address concerns regarding the effectiveness of its investment strategies.
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