The 2020 rollout of Electronic Fiscal Devices (EFDs) in Chattogram to streamline VAT collection is faltering, with 1,177 out of 4,867 machines malfunctioning. Poor maintenance and lack of repairs have worsened the situation, causing a significant drop in VAT revenue, from Tk33 crore in December 2021 to Tk1.43 crore by July 2024. Businesses face slow devices and inadequate support, while shop owners argue the VAT burden is unfairly placed on them without widespread EFD implementation.
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