A cargo loader operated by a Biman employee caused significant damage to a Fly Dubai Boeing 737 at Hazrat Shahjalal International Airport (HSIA). This incident raises concerns about Biman’s ground handling practices, damaging its reputation and resulting in substantial financial losses. Similar incidents have occurred in the past, including damage to a Gulf Air Boeing 787. Aviation experts and foreign airline officials criticize Biman for these avoidable accidents and may seek alternative services. Biman needs to investigate the incidents thoroughly and ensure careful operation of equipment and adherence to maintenance procedures. The Civil Aviation Authority of Bangladesh has hired a foreign contractor for ground handling services at the new terminal, raising questions about Biman’s future revenue. Biman must address these concerns promptly to protect its reputation and sustain its position in the industry.
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