Banks Shift to CRMs Over ATMs for Efficiency and Cost Savings

Industry: Bank, Financial

Bangladesh’s banking landscape is witnessing a shift from Automated Teller Machines (ATMs) to Cash Recycling Machines (CRMs). Banks are opting for CRMs due to their dual functionality, enabling both cash deposits and withdrawals, and reducing operational costs tied to cash replenishment. The country had around 13,732 ATMs in August 2023, but the number dropped to 13,437 by November as banks reduced ATMs in rural areas. In contrast, CRMs, introduced just seven years ago, have gained popularity, with 3,897 units installed by November. Electronic solutions like Mobile Financial Services are driving the country towards a cashless society, with CRMs offering efficiency and cost reduction for banks.

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