Eastern Bank PLC (EBL) has entered a strategic alliance with Grameenphone, signing an agreement at GP House in Dhaka. The deal, signed by DMD and Head of Retail and SME Banking of EBL and CBO, Grameenphone, entails Grameenphone delivering ICT services and solutions to EBL.
The collaboration aims to enhance future ICT initiatives and automate EBL’s banking processes, with a focus on the SkyBanking App. While the press release doesn’t provide financial details, such strategic alliances often aim to improve operational efficiency and customer experience, potentially positively impacting the bank’s competitiveness in the evolving digital banking landscape.