Grameenphone, faced network issues across the country. Users reported being unable to make calls through the Grameenphone network. The problem lasted for over half an hour, which resulted in a storm of complaints posted on social media sites like Facebook. A Grameenphone official, requesting anonymity, attributed the network outage to a technical glitch. The issue was resolved by the company’s engineers immediately, but the exact cause of the glitch remained undisclosed.
This wasn’t the first time Grameenphone experienced a network outage this year. In February 2023, customers faced a similar disruption due to damage to fiber-optic cables at multiple locations in the northern regions of the country that lasted for around 2 hours. Network outages can be frustrating for businesses, daily life, and emergency situations when they heavily rely on mobile phones for communications. It’s important for telecommunications companies like Grameenphone to continue improving their network infrastructure, monitoring for potential issues, and ensuring quick responses to minimize service disruptions.