Despite a surge in mobile financial services (MFS) accounts over the past five years, women’s ownership has declined by 6.45% points, with only 41.83% of total MFS accounts held by women as of December 2023, down from 48.28% in December 2019. In contrast, men’s ownership increased to 57.89% during the same period. Factors contributing to this gender gap include lower digital and financial literacy among women and restricted access to finance compared to men. Bridging this gap requires collaborative efforts between MFS providers and the government to enhance digital and financial literacy among women and ensure access to digital devices at affordable rates.
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