Billion 10 and EB Solutions Secure $280M Investment from China
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Billion 10 and EB Solutions Secure $280M Investment from China
During Prime Minister Sheikh Hasina’s recent visit to China, Billion 10 Communications Limited and EB Solutions Limited signed six agreements,…
Robi and Banglalink Receive BTRC Notices on Service Quality
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Robi and Banglalink Receive BTRC Notices on Service Quality
The Bangladesh Telecommunication Regulatory Commission (BTRC) has issued show-cause notices to Robi Axiata and Banglalink for failing to meet the…
Grameenphone Receives Show-Cause Notice for Underutilized Spectrum
The telecom regulator has issued a show-cause notice to Grameenphone for not utilizing the allocated spectrum, impacting the service quality…
Grameenphone Receives Show-Cause Notice for Underutilized Spectrum
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BTRC Reveals Teletalk’s Call Center Resolution Stands at 25.2%
Teletalk faces significant challenges with customer service and network coverage, leading to a high rate of unresolved complaints. From March…
BTRC Reveals Teletalk’s Call Center Resolution Stands at 25.2%
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BTRC to Launch AI-Based Call Center
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BTRC to Launch AI-Based Call Center
The Bangladesh Telecommunication Regulatory Commission (BTRC) plans to enhance customer service with an AI-based customer relationship management system and expand…